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Frequently Asked Questions

How do I view Digital Genealogist?

The magazine is designed to be best viewed on a computer monitor using Adobe Reader 7. You can download Adobe Reader from .

Digital Genealogist pages don't display well on my monitor

If you have installed Adobe Reader 7.0 and the graphics don't look right on your computer, you are probably still opening your PDF files with an earlier version of Adobe Reader. Here's how to change to Adobe Reader 7.0:

  1. Open Windows Explorer (Start/Programs/Accessories/Windows Explorer)

  2. Click on Folder Options on the menu bar.

  3. Select the File Types tab.

  4. Scroll down until you see the PDF extension and then click once on that line.

  5. Under the Details section below, you will see "Opens With" and it will say which version of Adobe Reader is currently set to open your PDFs.

  6. If it says anything less than Adobe Reader 7, click on Change.

  7. Adobe Reader 7 should be listed under the recommended programs to open with. Select it and click OK.

  8. If Adobe Reader 7 is not listed, ensure that it is installed on your computer.

  9. Then click on Browse on the Open With screen and find Adobe Reader 7. It may be listed under Adobe Acrobat 7. If that's all you see, double click on Adobe Acrobat 7 and there will be a folder that says Reader. Double click on that. Then double click on the file that says "acrord32.exe".

  10. Close all the windows and your PDF will now open with Adobe Reader 7.

I've paid for a subscription to Digital Genealogist, but I haven't received it.

Digital Genealogist subscriptions are sent via e-mail as PDF attachments. The files are usually about 5MB. If you haven't received the e-mail with the attachment, one of the following is possible:

  • The e-mail may be caught in your spam filter. Please check there.
  • Your e-mail program may not be set up to allow attachments of 5MB. Check in your e-mail program or with your e-mail provider on how you can accept larger attachments.
  • We may have mistyped your e-mail address. Please write editor@digitalgenealogist.com and let us know you haven't received your magazine and we will look into it.


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